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Resolve configuration errors 1, 15, or 16 | Creative Cloud - VIP classifieds

 

The software, however, sometimes acts up like any other app, so you may experience a variety of problems while using it.

Before implementing any of the fixes, make sure the problem isn't occurring only with one PDF. Check any other file in the software. If all other files work fine, redownload the PDF or recall it from the source you got it from earlier. Many processes continue to run in the background even after we close the program. It means that closing and reopening Adobe Acrobat without closing these processes won't count as a fresh start. Therefore, you must close all associated processes in the Task Manager before closing the main program and reopening it.

Follow the below steps to do so:. Close all relevant tasks one by one, then close the main program. If the issue is not resolved, start implementing the following fixes. Whenever you run an app as an administrator , it has full access to all files of your operating system that would otherwise be restricted.

As such, the first fix you should try is to run Adobe Acrobat Reader as an administrator. If Windows is stopping Adobe from opening PDF files due to missing or corrupted permissions, running it as administrator will fix the issue. You can run Adobe Acrobat as an administrator by simply left-clicking on the icon and tapping Run as administrator.

If the software is working well now and opening PDFs normally, consider making this setting the default for Adobe Acrobat. Follow these steps to configure Adobe to run as an administrator by default:. Note: Giving administrator privileges to programs that aren't backed by trusted sources can be dangerous. Always be careful of which programs you grant administrative rights to. With the Windows compatibility mode, older versions of Windows can be used as operating systems. There might be some programs that work better with an older version of Windows than an updated one.

If you are using an Adobe version that is not compatible with the current version of Windows, run it in compatibility mode. To do so, follow these steps:. If compatibility were the problem, Adobe would begin opening PDF as usual. If not, make sure you turn off compatibility mode before implementing the rest of the fixes on this list.

Protected Mode is a security feature introduced in Reader This is a good thing for your security, but it sometimes misinterprets files as malicious and doesn't open them correctly. As such, you can try temporarily turning off this mode to see if it's preventing the software from opening PDFs. Here's how to do it:. Click OK , and then click Yes in the Security dialog box.

Click OK again to close the Properties dialog box. Legal Notices Online Privacy Policy. Buy now. Resolve configuration errors Adobe Creative Cloud Search. Adobe Creative Cloud User Guide. Select an article: Select an article:. Applies to: Adobe Creative Cloud. Learn how to fix configuration errors Error 1, Error 15, or Error 16 , which can occur when you launch a Creative Cloud app.

How to resolve configuration errors when starting a Creative Cloud application. Control-click the folder and choose Get Info. Click the gear icon, and select Apply to enclosed items.

Close the Get Info dialog box. Click the Gear icon, and select Apply to enclosed items. Windows To resolve the error in Windows 10, perform all steps below. Set folder and search options Open a File Explorer window. Click the View tab, and then select Hidden items. Click OK to close the Permissions dialog box. Click Advanced in the Properties dialog box.

Windows 8. To resolve the error in Windows 8, perform all three steps below. Click the View tab, and then click Options. Select Show hidden files, folders, and drives. Click OK. Right-click the SLStore folder and choose Properties. In the Attributes section, deselect the Read-only option. Select the Permissions tab and click Change Permissions. Set folder and search options. Modify the SLStore folder.

Right-click the SLStore folder, and choose Properties. Set permissions.